Terms & Conditions

DiscoverFlatRates.com, our Instant Cash Offers service, our Premium Flat Rate Service, our Concierge Flat Rate Service and our RETHINK Credit for buyers have been developed by The MERU Group, which is a team of real estate agents affiliated with the RETHINK Real Estate brokerage. Not all real estate agents who work with RETHINK Real Estate offer the same services that The MERU Group offers with these plans.  All information is deemed reliable, but not guaranteed. Please read below for pricing details, individual plan details and exclusions. If you have any questions, concerns or complaints, please send an email to the designated broker of RETHINK Real Estate… Chad Grabham at chad@rethinkaz.com.

Instant Cash Offers

This is not a plan that can be purchased separately. Once you have selected either the premium flat rate service plan or the concierge flat rate service plan, The MERU Group will work hard to bring you multiple cash offers within 24 hours of your home going on the MLS. These I-Buyer, corporate investors, local investors and buyers often charge fees to the seller on their end, as well. Our $1,995.00 fee is for our listing side of the services only. If we represent the buyer, who makes you an instant cash offer, there will be an additional 3% of the sales price agreed upon, paid by you the seller, to RETHINK Real Estate. Typically, the I-Buyers and corporate investors will charge a 6% to 9% fee to you, the seller, if you accept their offer. We will collect these offers and present them to you, with a side by side comparison to help you determine if you can make more money on the open market or if this convenient way of selling real estate is the best deal for you. The MERU Group cannot guarantee that we will be able to procure multiple offers for you, as not all properties are of interest to these investors and corporate buyers. We provide this free service and only get paid the $1,995.00 if we are successful in producing an offer that you wish to accept. Properties that are typically not accepted into this service are as follows: vacate land, homes that sit on 1 acre or more, homes older than 1970, manufactured or mobile homes, homes with significant foundation or structural issues, homes that do not have clear title, homes that are not vacant at closing, homes that are valued over $500,000.00, some homes in adult communities, homes not in Maricopa County. The MERU Group will help you determine if your home qualifies for this service.

Premium Flat Rate Service

This premium service starts at $3,495.00 for homes listed under $599,999.99. If the home’s list price goes is $600,000.00 or above, then The MERU Group’s flat rate fee will go up as well.  Why does our fee go up? Simply put, our brokerage charges us more money the higher the list price and sales price. Our Errors & Omissions Insurance (Liability Insurance) goes up the higher the list price and sales price, the time spent by us as agents takes significantly longer for these homes as they take longer to sell, and the marketing used for higher priced homes goes up significantly.  If you list your property for $600,000.00 or more, please ask us for details about pricing. We list, in detail, the services we provide with this flat rate service on our website. If you select our premium flat rate service plan, you agree to conduct business with us during the normal working hours between 8:00am to 6:00 pm MST – Monday through Friday and excluding holidays. You are also agreeing to conduct business with us electronically whenever possible throughout the transaction. No matter what price point your home is listed for, our fees do NOT include the Buyer’s Agent commission that you offer, based on the sales price of the home. Buyer’s agents carry a heavy load and do a significant amount of the workload to bring a buyer to your home.  We recommend you offer them 2.5% to 3% of the sales price, but ultimately, the amount you offer is up to you. If you use any of the persons, contractors and or companies we recommend and help arrange with this service  for your home, you agree to do your own research on those said persons, contractors and companies and you agree to hold The MERU Group and RETHINK Real Estate harmless for any repairs they perform or damages they might cause. If you need more assistance then what the premium plan offers, please consider our concierge flat rate service plan. You may also want to consider our Al a Cart Menu of additional services that we offer you that you could add to this plan.

Concierge Flat Rate Service

This concierge service starts at $5,995.00 for homes listed under $599,999.99. If the home’s list price is $600,000.00 or above, then The MERU Group’s flat rate fee will go up as well.  Why does our fee go up? Simply put, our brokerage charges us more money the higher the list price and sales price. Our Errors & Omissions Insurance (Liability Insurance) goes up the higher the list price and sales price, the time spent by us as agents takes significantly longer for these homes as they take longer to sell, and the marketing used for higher priced homes goes up significantly.  If you list your property for $600,000.00 or more, please ask us for details about pricing. We list, in detail, the services we provide with this concierge flat rate service on our website. If you select our concierge flat rate service plan, we agree to do business with you outside of the normal working business hours of 8am-6pm.  If you need more assistance then what the concierge plan offers, good luck. We say this because we believe this plan is not only cheaper than what almost all traditional agents offer you, but we also invite you to compare all the services that we provide, and the amount of energy and time that is focused on you and your home than that of a traditional real estate agent. We are confident that you will be convinced that you are getting more for less once you compare us side by side with them. No matter what price point your home is listed for, our fees do NOT include the Buyer’s Agent commission that you offer based on the sales price of the home. Buyer’s agents carry a heavy load and do a significant amount of the workload to bring a buyer to your home.  We recommend you offer them 2.5% to 3% of the sales price but ultimately the amount you offer is up to you. If you use any of the persons, contractors and or companies we recommend and help arrange with this service  for your home, you agree to do your own research on those said persons, contractors and companies and you agree to hold The MERU Group and RETHINK Real Estate harmless for any repairs they perform or damages they might cause. You may also want to consider our Al a Cart Menu of additional services that we offer you that you could add to this plan.

RETHINK’s Credit for Buyers

Buyer’s agent fees and commissions are subject to change. Minimum buyer’s agent commission of 3% of purchase price or $6,000.00 (whichever is greater) is required before the deal is eligible for RETHINK’s Credit, when available. The estimated RETHINK Credit amount is not guaranteed. The RETHINK Credit amount may vary according to purchase price, prevailing market conditions, and other factors. The RETHINK Credit is not available in certain areas or where prohibited by law. The RETHINK Credit is subject to adjustment or cancellation if the commission received by RETHINK Real Estate from the cooperating broker is less than 3% of the property purchase price or $6,000 (whichever is greater), if the commission amount provided to RETHINK Real Estate changes after the signing of this agreement or must be shared with additional parties, if the subject home is purchased as a short sale, or if RETHINK Real Estate is prohibited from distributing the RETHINK Credit. Lender approval is required for commission credits if buyer is getting a loan. In some circumstances buyer’s lender may not allow buyer to receive a credit and RETHINK Real Estate cannot guarantee that all lenders will allow 100% distribution of the RETHINK Credit.  We will only offer this credit towards one of the following: 1) Purchase price, 2) Closing costs and/or pre-paids from your lender, 3)  Home Warranties, 4) Inspections, 5) Appraisals, 6) HOA Dues  and fees or 7) Other lender allowable fees. As a result, RETHINK Real Estate and The MERU Group strongly recommends that buyers discuss with their lenders, in advance, the anticipated receipt of the RETHINK Credit. Unless agreed to in writing by The MERU Group and RETHINK Real Estate, RETHINK Real Estate will only issue a credit to the person(s) and/or entity listed on the recorded deed, which transfers ownership of the subject real property at the closing of a transaction, regardless of whether such person(s) and/or entity are the buyer. Subject to these limitations and where allowed, the RETHINK Credit can be provided at or after closing. Our RETHINK Credit is outlined on our website with several examples given. We offer a credit that in most cases is in the amount of 20% of our received commission. These examples are based on RETHINK Real Estate receiving 3% of the purchase price as a commission, if we receive less than 3% then our credit if any will also be reduced in amount.  The purchase price of your home will determine the exact amount of the RETHINK Credit. Our credit being offered is subject to adjustment or cancellation if the scope of work being asked of us exceeds our normal duties as real estate agents or are working outside our normal service areas. This agreement between RETHINK Real Estate and you the buyer must be secured in writing prior to us showing you homes by using a Buyer Broker Exclusive Employment Agreement, which must be signed by all parties.